Legal & Policies

KYC & Verification Policy

Version 1.0Effective 2026-10-02Last updated 2026-10-02

Draft — pending legal review. This is a structured placeholder document that must be reviewed by qualified counsel before production use.

Verification

Customers must complete identity and driving-licence verification. Verification may be automated or manually reviewed.

Data Handling

Identity documents are stored securely and masked in operational views; access is logged.

Contact & Grievance

Registered entity: DriveLux Mobility Private Limited, [Registered office address — to be confirmed].

Grievance Officer: [Grievance Officer name] (grievance@drivelux.example, +91-00000-00000).

Support: support@drivelux.example / +91-00000-00001. Jurisdiction: Bengaluru, Karnataka, India.