Grievance Redressal Policy
Version 1.0Effective 2026-10-02Last updated 2026-10-02
Draft — pending legal review. This is a structured placeholder document that must be reviewed by qualified counsel before production use.
Raising a Grievance
Contact our Grievance Officer at grievance@drivelux.example or +91-00000-00000. We acknowledge and aim to resolve grievances within statutory timelines.
Escalation
Unresolved grievances may be escalated as per Applicable state motor vehicle and transport regulations.
Contact & Grievance
Registered entity: DriveLux Mobility Private Limited, [Registered office address — to be confirmed].
Grievance Officer: [Grievance Officer name] (grievance@drivelux.example, +91-00000-00000).
Support: support@drivelux.example / +91-00000-00001. Jurisdiction: Bengaluru, Karnataka, India.