Cancellation & Refund Policy

Version 1.0Effective 2026-10-02Last updated 2026-10-02

Draft — pending legal review. This is a structured placeholder document that must be reviewed by qualified counsel before production use.

Cancellation charges depend on time to pickup as configured on the platform. Free-cancellation windows, if any, are shown at booking.

Eligible refunds are processed to the original payment method within 5–7 business days.

No-show or late cancellation may attract charges per the booking terms.

Registered entity: DriveLux Mobility Private Limited, [Registered office address — to be confirmed].

Grievance Officer: [Grievance Officer name] (grievance@drivelux.example, +91-00000-00000).

Support: support@drivelux.example / +91-00000-00001. Jurisdiction: Bengaluru, Karnataka, India.